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Monitored systems connect to a 24/7 monitoring centre. When the SOS button is pressed or a fall is detected, operators assess the situation and contact emergency services if required. These involve monthly fees.
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Unmonitored systems contact family, friends, or neighbours directly, bypassing a monitoring centre. They often have no monthly fee, only the upfront device cost.
Your choice depends on whether you prefer professional response coordination or direct family alerts.
